---
title: "Contact CallCatcher Support, Sales & Guided Carrier Onboarding"
description: "Contact CallCatcher for guided 8-minute carrier call-forwarding setup, CRM calendar sync assistance, and multi-location small business plans."
canonical: "https://www.callcatcher.org/contact/"
updated: "2026-11-11"
---

# Contact CallCatcher Support, Sales & Guided Carrier Onboarding

Reach the CallCatcher onboarding, carrier-forwarding, and multi-location support desks. Most local shops go live in under 8 minutes without changing their existing business phone number.

## Direct Support & Onboarding Channels

Whether you run a single service van, a busy four-chair dental clinic, or a twelve-territory regional franchise, our North American support and telephony engineers are ready to help configure your call-handling rules, calendar sync, and carrier conditional forwarding.

| Department | Direct Contact | Typical Response Window |
| :--- | :--- | :--- |
| **New Trial & Carrier Setup Help** | `onboarding@callcatcher.org` | Under 2 business hours (Mon–Sat) |
| **Customer Technical Support** | `support@callcatcher.org` | Under 1 hour (24/7 urgent routing alerts) |
| **Multi-Location & Franchise Desk** | `pro@callcatcher.org` | Same business day |
| **Privacy, TCPA & Compliance** | `privacy@callcatcher.org` | Within 1 business day |

## Need Help Dialing Your Carrier Forwarding Code?

You do not need to port your phone number or buy new desk hardware to use CallCatcher. Every trial account includes step-by-step conditional call-forwarding instructions for AT&T, Verizon, T-Mobile, Comcast Business, Spectrum, RingCentral, Nextiva, and OpenPhone. You can also consult our public [Carrier Forwarding & Webhook Documentation](/docs/) at any time.

If you want an onboarding specialist to verify your ring-count rollover and run a live test booking onto your Google Calendar, Outlook, Jobber, or Housecall Pro schedule, start your [14-day free trial](/r/trial) and reply to your welcome email with your carrier name.

## Operating Coverage & Service Areas

- **Supported Regions:** Local phone numbers and toll-free lines across all 50 United States and Canadian provinces (+1 NANP PSTN and SIP trunks).

- **Supported Languages:** Automatic bilingual English and Spanish voice pickup included on every plan tier ($99, $199, and $349/month).

- **Onboarding Support Hours:** Monday through Saturday, 7:00 AM to 7:00 PM Mountain Time, with 24/7 automated platform health monitoring.